We are highly skilled in identifying your needs, problems, and areas of improvements and strive to offer specific solutions for your particular needs such as in Production Management, Accounting System, and Hardware. Through our consulting service, we propose a most appropriate, cost effective system option for system implementations and provide a total business solution for your future growth.
To create an efficient network environment for corporate management, we will propose the design and construction of a network that utilizes the latest telecommunication technology for optimal maintenance and enhancement.
Network Design Service for Facilities
The optimal network for customer's system environment is proposed and designed, includes Design item, Selection of network equipment, Optimum layout design of network equipment, Design of cable route, IP address design
Network Device Configuration Service
Network equipments such as routers, switching hubs, layer 3 switches, firewalls are configured for optimal performance.
The networks is constructed in Cable facilitation, installation of network equipments
Domain Acquisition Service
We act as a proxy for the customer in acquiring the application procedure concerning domain registration and maintenance.
Internet Product Acquisition Service
We act as a proxy for the customer in acquiring line applications such as DSL, lease lines, and IP-VPN.
In order to achieve total network security, we support all processes necessary to construct, maintain, and operate a system.
Security inspection service
This service inspects for improper OS security settings, such as account setting, EDP audit setting, login setting, network setting, password setting, security patch application
Virus check/extermination service
This service executes the application for service packs and security patches for the customer.
Anti-virus design service
The server and the clients are all scanned for viruses and if any are found, we will also remove them.
We assist you in improving and strengthening your business operations with our hardware and software implementation. Internal LAN, Server, Client PC, Phone System, Attractive Website setup, User-Friendly Accounting System, Customized Reports such as SQL, Plant Management, Shipping/Receiving Management System - these are some of the cost effective system we offer. We will support you every step of the way from implementation and transfers to operation without ever stopping your business operation.
We build a system that precisely matches the specifications requested by the customer, and we promote system development and optimizes the system according to customer specifications.
Project management service
The progress report of making the execution plan of the project and each work phase, development costs and qualities, and work progress are carefully managed, and it is shared with the customer.
System analysis and development service
Customer's current situation is analyzed, improvement ideas are collected, a basic design of the new system is drawn up, and finally, a definite system according to customer specifications is proposed in a book.
System design service
Such things like optimal screen resolution, accounting table, database, and internal processing are designed according to customer specifications and a system design book is drawn up.
Package application/system introduction service
Master data used with the old system are transferred to the new system.
Routine maintenance ensures that your system and software are running at their best and helps prevent problems. Regardless of the type of your business, the predictable and reliable function of your system contributes to your business performance. Without routine maintenance a simple problem can easily become a major issue, bringing your business to a virtual halt. We highly recommend routine maintenance of all your system and software.
Customer synthesis maintenance
For the purpose of stabilizing the operation of the introduced system, this service maintains the total hardware network operation system.
Hardware maintenance service
Repairs on-site any malfunction with the hardware portion of various computers, printers, and network equipment.
Network maintenance service
This service first inspects for problems in the network equipment and repairs the problem. Other network equipment such as the router can be repaired and restored on-site.
Basic software product support service
This service involves the support of various software products (program products). We help with any inquiries of the customer in order that the software product will be smoothly introduced and operated.
OS restoration service
This service reinstalls and applies correction module for restoration when hardware malfunctions in the OS of the server (operating system). This service also reinstalls and applies correction module for restoration when hardware malfunctions in the OS of the client as well.
General-purpose software restoration service
This service reinstalls the general-purpose application software and software on the market installed in the server and the client for restoration due to hardware trouble.
Routine inspection maintenance service
This service periodically checks the PC series (PC/AT compatible) and various printers on-site. If the event log of the cleaning, checking, the operation diagnosis (test program etc.) of the equipment, and operating systems is confirmed and abnormality is found, this service will work on recovery efforts.
Overtime maintenance service
Our regular customer service time is between 8:45 a.m. to 5:30 p.m. eastern time. However, we are available for overtime work (including visits) through this service.
We will help with any questions concerning business packages that SSI America Corporation designed and offered, as well as questions regarding generally circulated PC software.
Business package Help Department
We will answer your questions about business application of the system and about the specific enterprises that were developed at our company.
Circulation software Help Department
We will answer questions concerning OS(Windows), Word, Excel, PowerPoint, and Access.
We offer support to help you operate your system effectively. When there is a need for law and operation revision, we offer services to update your program.
Basic package service
This basic package is intended to support processes that must be stabilized daily. Such as: 1. Telephone FAX mail inquiry service 2. System failure restoration support service 3. System operation diagnosis service 4. Configuration modification support service
Database application support service
We will offer support free of charge for inquiries concerning Oracle and the application product, the upgrade of the product, revision updates, and the patch for the problem.
Remote maintenance service
Concerning system failure restoration or system operation diagnosis, we can support the customer through remote guidance and without visits to the customer.
If a person in the customer company responsible for business software operation is no longer available, we offer this service to train someone else to handle this responsibility efficiently.
Periodical visit service
The operation situation of the computer network in the consultation or the system operation concerning the business software is checked by a regular visit and it proposes the prevention plan of the trouble.
TEL: 770 522 0026
FAX: 770 522 7504